Refund policy

### Return & Refund Policy

**All sales are final.**

Every Zin's Collections book is printed individually at the time you order it. Your copy is manufactured for you specifically and does not come from existing stock, so we are unable to accept returns or exchanges.

**We do not offer returns, exchanges, or refunds for:**

- Change of mind
- A book not being what you expected
- Ordering the wrong title
- A gift that wasn't suitable
- No longer wanting the item

We encourage you to read the book description and view the cover images before ordering. If you have any questions about a title, email us at support@zinscollections.com before you buy and we'll gladly help.

**If something is wrong with your order, we will make it right.**

We will replace or refund your order, at your choice, if it arrives:

- Damaged in transit
- Misprinted, misbound, or with missing or blank pages
- The wrong title
- Or if it does not arrive at all

Email **support@zinscollections.com** within **30 days of delivery** with your order number and a clear photo of the problem. **You do not need to return the book to us** — please keep or recycle it.

Replacements are printed and dispatched at no cost to you. If you would prefer a refund, it will be issued to your original payment method within 5–10 business days of approval.

**Cancellations and address changes**

Orders can be cancelled or amended only before printing begins. Email us immediately with your order number and we will do our best to catch it. Once a book has gone to print we are unable to cancel, alter, or redirect it.

**Incorrect delivery addresses**

Please check your address carefully at checkout. If an order is undeliverable or lost because of an incorrect address supplied at the time of ordering, we are not able to offer a free replacement. We can arrange a reprint at cost — contact us and we'll explain the options.

**Questions**

Email support@zinscollections.com. We reply within 2 business days.

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